Wherever your customers write from, reply from one screen.
Connect WhatsApp, Instagram, Facebook, Google Business Profile and your ad accounts to Nekna360. Every message, comment and review lands in your team's shared inbox; run campaigns and schedule posts from the same place.
14 days free · No credit card · Set up in 5 minutes
- WhatsApp Business (official API)
- Facebook Page
- Google Business Profile
- YouTube
- Google Ads
Messages are scattered. Customers don't wait.
Every channel has its own app, every app its own notifications. Nekna360 brings them into one stream, so your team sees who replied and when.
Five apps, five phones, missed messages
All channels in one inbox; conversations get assigned and ownership is clear.
Bulk WhatsApp sent by hand, one by one
Campaigns to opted-in lists with approved templates; delivery, read and reply reports.
Separate login and post for every platform
Prepare one post; it goes live on every account at the time you choose.
One panel for your team
Messages, campaigns, posts, ad reports and automation — all in one place, with one team.
WhatsApp campaigns
Send bulk messages to your contact lists with approved templates. Opt-in and do-not-contact lists built in; watch delivery, read and reply rates live.
AI and automation
Suggests replies in your brand voice, summarises long conversations, steps in after hours. Bring your own AI key if you prefer.
Shared inbox
WhatsApp, Instagram and Facebook messages, comments and Google reviews on one screen. Assign conversations, leave internal notes, speed up with canned replies.
Post scheduling
Prepare a post once and publish it on Instagram, Facebook, Google, LinkedIn, X, TikTok and YouTube at the time you choose.
Ads and insights
See spend and results of your Meta and Google Ads campaigns next to the engagement of your accounts.
Developer API
Manage contacts, messages and campaigns from your own systems. Integrate with API keys and webhook notifications.
Team and roles
Owner, admin and agent roles decide who sees what. Every action is logged.
Security and privacy
Access tokens are stored encrypted and your data stays on servers in Türkiye. Data deletion in one click.
Start in three steps
No installation, nothing to download. Open it in the browser, connect, go.
- 1
Create your account, connect channels
Scan a QR code for WhatsApp or move to the official API with your Meta account. Instagram, Facebook and Google take one click.
- 2
Invite your team
Owner, admin and agent roles. Assign conversations, leave internal notes, define canned replies.
- 3
Reply, send, measure
Answer from the inbox, schedule campaigns and posts, follow the reports on one screen.
Channels you can connect
Connect each channel in a few clicks. Below you can see what each one supports; new channels are added regularly.
- WhatsApp Business (official API)
- WhatsApp (QR link)
- Instagram
- Facebook Page
- Google Business Profile
- YouTube
- TikTokComing soon
- X (Twitter)Coming soon
- LinkedIn Company PageComing soon
- Meta AdsComing soon
- Google Ads
Who it's for
Any team that does business by messaging its customers. A few examples:
E-commerce and retail
Answer order, shipping and return questions on WhatsApp as a team; send bulk updates to opted-in lists during campaigns.
Clinics and beauty
Appointment reminders and information messages; reply to Google reviews from the same screen.
Real estate and automotive
Never miss a listing enquiry; tag interested buyers, assign them to an agent, stay in touch.
Restaurants and cafés
Reservation messages, menu questions and Google reviews in one place; posts go live on schedule.
Education and courses
Spread enrolment-season load across the team; track applicants in lists, send information campaigns.
Agencies
A separate workspace per client, one login. Your team manages every account; your client sees their own panel.
AI by your team's side
It understands the incoming message, suggests a reply in your brand voice and steps in after hours. Your team always has the last word: use the suggestion with one click or edit it.
- Reply suggestions
Drafts a reply from the conversation history and your canned replies.
- Conversation summary
Boils a long thread down to three sentences for whoever takes over.
- After-hours assistant
Informs customers outside working hours and hands over to the team in the morning.
- Your own key
Connect your OpenAI, Anthropic or Google key and choose which conversations use it.
Enterprise security, privacy by design
Nekna360 keeps your company's data in a space reserved for your company; every request runs inside that boundary.
Channel credentials are encrypted with AES-256-GCM and never shown in the panel.
Messages and contacts live on servers in Türkiye, in a space reserved for your company.
Owner, admin and agent roles; who changed what and when is always recorded.
Opt-in records, a do-not-contact list and automatic "STOP" opt-out are built into campaigns.
Frequently asked questions
What do I need to connect WhatsApp?
Two options: link your existing number by scanning a QR code (for one-to-one chat) or move to the official WhatsApp Business API with your Meta account (for campaigns and template messages). On the official API, Meta's per-message fees are billed separately.
Can my number get banned?
Not on the official API. The QR connection is not WhatsApp's official method, which is why we keep bulk sending off on QR and recommend it only for one-to-one chat.
How many team members can use it?
Depends on your plan. Every user has their own login; roles and assignment decide who sees which conversation.
Where is my data stored?
On servers in Türkiye, in a space reserved for your company. Access tokens are stored encrypted; you can request deletion of your data at any time from the Data Deletion page.
What happens when the trial ends?
Your data is not deleted; sending pauses until you pick a plan. We don't ask for a credit card, so there is no automatic charge.
Can we connect our own software?
Yes. With the developer API and webhook notifications you can manage contacts, messages and campaigns from your own systems.
Don't keep your customers waiting.
Open your account for early access, or ask our team for a 20-minute demo.